Terms & Conditions

These Terms & Conditions apply to the use of this Website and Services offered here. By accessing the VLS Asia Website or placing an order you agree to be bound by the VLS Asia Terms & Conditions set out below. If you do not agree to be bound by these Terms & Conditions, you may not continue to access the VLS Asia Website or using our Offerings.

"Terms & Conditions", "Terms": These Terms & Conditions and specific conditions as sometimes stated in Product Descriptions or listings.

"Website": the VLS Asia website at www.vlsasia.com or any subsequent URL which may replace it.

"Service": Our business of offering and selling video, lighting & sound products, applications and services, in each case in whatever format they may be offered now or in the future. The Website and Services are collectively referred to herein as the "Offerings".

"Product": A product displayed for sale on the Website.

"Product Description": Any part of the Website where information in respect of an individual Product is provided.

"You": The user of the Website, such as

• A visitor or guest
• A holder of a registered user account
• A customer placing, or having placed, an order on the VLS Asia's Website, as guest or holder of a registered user account
• "Personal Information": Details provided by you when using the Website.
• Other applicable terms

The VLS Asia's Terms & Conditions refer to the following policies which, as integral parts of the Terms, also apply:

Our Privacy Policy, which sets out the terms under which we process any Personal Information and personal data we collect from you. By using our Offerings, you consent to such processing.

VLS Asia's Shipping / Delivery policy, which sets out the terms under which we deliver products to you, includes self-collection if and where applicable.

Our Payments policy, setting out the available payment options, and implications if applicable.

VLS Asia's Warranty & Returns policy, which sets out the terms for warranty and return of Products, and how we handle refunds, if and where applicable.

Prices

Prices of Products on the Website are in Singapore Dollars ("S$").

Any prices displayed on the Website in a currency different from S$ are for information purposes only, based on conversion at a recent bank exchange rate, and in no way binding.

Prices may change from time to time, but changes will not affect any order which we have processed.

We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was submitted.

However, it is always possible that, despite our best efforts to keep the Website as up to date as possible, some of the Products on the VLS Asia Website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you per email. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

Each Product purchased is sold subject to its Product Description which may set out by the Manufacturer and additional specific conditions related to that Product including, without limitation, terms and conditions concerning estimated shipping/delivery dates and times, warranties and return options.

We take all reasonable care to ensure that all Product Descriptions, images, details and specific conditions of Products appearing on the VLS Asia Website are correct at the time when the relevant information was submitted. However, it is always possible that, despite our best efforts to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

The images of the Products on the VLS Asia Website are for illustrative purposes only; Products may vary from those images.